Jobs in Kolkata for Freshers: HDB Financial Services Jobs in Kolkata for Freshers 2025, brisker seeking out interesting opportunities in Kolkata? HDB Financial Services is hiring for Voice Process roles, imparting a splendid beginning to your career in the financial sector. With an aggressive revenue of one-1.25 LPA, that is an exquisite possibility for candidates with strong communication skills.
- Role: Voice Process
- Company: HDB Financial Services
- Experience: 0 years
- Salary: 1-1.25 Lacs P.A.
- Location: Kolkata
About HDB Financial Services Careers
HDB Financial Services is a leading non-banking financial organization (NBFC) and a subsidiary of HDFC Bank. The commercial enterprise business enterprise gives a huge range of financial services and products, collectively with loans, insurance, and funding solutions. With a strong presence throughout India, HDB Financial Services is concept for its consumer-centric approach and revolutionary monetary solutions. Working with HDB Financial Services gives a dynamic work environment, career growth opportunities, and exposure to the financial services business.
Job Description: Jobs in Kolkata for Freshers
The Voice Process position at HDB Financial Services consists of handling customer interactions over the smartphone. As a fresher, you may be responsible for supporting clients with their queries, offering facts about financial merchandise, and ensuring a clean purchasing experience. This position is right for candidates who’ve remarkable communication abilities and an ardour for customer service. HDB Financial Services offers a fantastic opportunity for freshers to begin their careers in the economic sector. The Voice Process position is right for folks who enjoy patron interactions and want to construct a career in banking and finance.
Key Responsibilities
- Handling Customer Calls – Responding to client inquiries concerning loans, insurance, and different financial products.
- Providing Information – Explaining product capabilities, advantages, and eligibility standards to clients.
- Resolving Queries – Addressing purchaser concerns and presenting accurate solutions.
- Maintaining Records – Documenting consumer interactions and updating the database.
- Meeting Targets – Achieving each day and monthly call handling goals.
- Upselling & Cross-selling – Promoting additional financial merchandise to customers whilst applicable.
- Adhering to Guidelines – Following corporation policies and compliance necessities throughout client interactions.
Key Skills Required
- Excellent Communication – Clear and fluent verbal communication in English and Hindi (nearby language talent is a plus).
- Active Listening – Ability to understand consumer desires and respond accurately.
- Customer Service Orientation – Friendly and expert technique in coping with customer queries.
- Problem-Solving Skills – Quick thinking to solve patron troubles effectively
- Basic Computer Knowledge – Familiarity with MS Office and CRM software program application.
- Patience & Empathy – Handling irate clients with staying power and a wonderful mindset.
Education & Qualification
- Minimum Qualification: Graduation in any discipline (BA, B.Com, BBA, B.Sc, etc.).
- Preferred Qualification: Candidates with a degree in Finance, Commerce, or Business Administration may additionally have a delivered qualification.
- Freshers Welcome: No earlier revelry is wanted, making this a perfect procedure in Kolkata for freshers.
Experience Required
- Experience: zero to 12 years (Freshers can apply).
- Internship Experience (if any) in customer support or telecalling may be useful.
Job Location
- Location: Kolkata, West Bengal.
- Work Mode: Full-time, place of job-based.
Benefits of Working at HDB Financial Services
Competitive Salary: Attractive starting earnings of one-1.25 LPA for freshers.
Career Growth: Opportunities for promotions and role improvements in the company.
Learning & Development: Training applications to beautify conversation and financial understanding.
Employee Benefits: Health insurance, provident fund, and other perks.
Work-Life Balance: Structured shifts with weekly offs.
Professional Environment: Exposure to the economic services industry and enterprise work way of life.
Incentives & Bonuses: Performance-based rewards for excessive achievers.
How to Apply: Click on the Apply Link Below⇓
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