Job Openings for Freshers in Hyderabad: Foundever Job Openings for Freshers in Hyderabad fresher searching out exciting career possibilities in Hyderabad? Foundever, a worldwide leader in customer enjoy answers, is hiring for the position of International Voice Process Executive. This is a first-rate opportunity for freshers and young experts with zero to three years of experience to kickstart their careers in a dynamic artwork environment.
- Role: International Voice Process Executive
- Company: Foundever
- Experience: 0 – 3 years
- Salary: 3.5-5.5 Lacs P.A.
- Location: Hyderabad
About Careers at Foundever
Foundever is a main worldwide enterprise of purchaser experience (CX) solutions, that specializes in omnichannel customer service, technical support, and business process outsourcing. With a robust presence at some stage in more than one nation, Foundever serves pinnacle brands through providing wonderful customer service via current technology and notably skilled specialists. The business employer is known for its worker-friendly guidelines, professional growth opportunities, and a supportive work lifestyle. If you’re seeking out careers at Foundever, this may be your threat to enroll in a reputable enterprise with international exposure. With an aggressive income of.Seventy-five-3 LPA, this is a splendid opportunity for those searching for a Job in Bengaluru.
Job Description: Job Openings for Freshers in Hyderabad
As an International Voice Process Executive, you may be liable for handling client queries, presenting resources, and ensuring a continuing patron experience. This function entails interacting with international customers, on a complete through voice-primarily based communique, and resolving their worries successfully. Foundever is a brilliant area to begin your profession, particularly in case you are searching for careers at Foundever within the customer service area. The feature of an International Voice Process Executive gives precious insight, expertise development, and worldwide publicity. With bendy painting options, a supportive institution, and a threat to be a part of India’s leading ed-tech platform, this role is ideal for passionate instructors.
Key Responsibilities
- Customer Interaction – Handle inbound and outbound calls from international clients.
- Query Resolution – Provide correct and nicely timed solutions to client inquiries.
- Product/Service Support – Assist clients with product info, carrier-related problems, and troubleshooting.
- Documentation – Maintain facts of client interactions and transactions.
- Compliance & Quality – Adhere to enterprise guidelines and high-quality standards even as you turn in service.
- Feedback Handling –Escalating complex issues to higher government whilst vital.
- Performance Metrics – Meet key average performance indicators (KPIs), which include name, coping with time, resolution fee, and customer delight.
Key Skills Required
- Excellent Communication – Strong verbal and written English capabilities with an impartial approach.
- Customer-Centric Approach – Ability to deal with clients professionally and empathetically.
- Problem-Solving Skills – Quick thinking to clear up patron issues successfully.
- Multitasking Ability – Manage more than one client interaction correctly.
- Technical Proficiency – Basic know-how of computer systems and CRM software.
- Adaptability – Willingness to work in rotational shifts, which incorporates night shifts.
Education and Qualifications
- Educational Qualification: Minimum graduation (any subject) from an identified university.
- Experience: 0-3 years of experience in customer support (Freshers are welcome).
- Language Proficiency: Fluency in English is obligatory; extra language competencies are a plus.
Job Location
The position is primarily based in Hyderabad, a main IT and business hub in India. Foundever gives a present-day place of work with a collaborativeenvironments, making it an excellent location for freshers to advance their careers.
Benefits of Working at Foundever
Competitive Salary: Earn amongst 3.Five-5.Five LPA, relying on enjoyment and standard performance.
Global Exposure: Interact with worldwide customers and enhance your verbal exchange talents.
Career Growth: Opportunities for promotions and ability development packages.
Work-Life Balance: Flexible shifts and employee well-being programs.
Training & Development: Comprehensive onboarding and non-stop reading opportunities.
Employee Benefits: Health insurance, overall performance bonuses, and unique incentives.
Inclusive Work Culture: A varied and supportive place of work surroundings.
How to Apply: Click on the Apply Link Below⇓
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