Sutherland Walk-In Interview: Are you an extra energizer seeking out thrilling career opportunities in Mumbai? Sutherland, a global leader in agency technique transformation, is conducting a walk-in interview on 24th July 2025 for the position of Customer Support Executive. This is an amazing possibility for candidates with zero years of enjoy to enroll in a reputed commercial enterprise employer with a competitive sales commission of .5-2.Seventy-five LPA.
- Role: Customer Support Executive
- Company: Sutherland
- Experience: 0 – 1 years
- Salary: 2.5-2.75 Lacs P.A.
- Location: Mumbai
About Careers at Sutherland
Sutherland is a main industrial organisation method transformation business enterprise that enables groups to enhance customer reports and streamline operations. With over 35 years of experience, Sutherland offers services in customer service, technical aid, back-office operations, and digital transformation. The organization operates in a couple of international locations and is known for its revolutionary solutions and employee-friendly work culture. If you are seeking out a Job for Freshers in Mumbai, Sutherland offers a top-notch platform to kickstart your career in the BPO and customer support company.
Job Description: Sutherland Walk-In Interview
As a Customer Support Executive at Sutherland, you’ll be responsible for dealing with patron inquiries, resolving troubles, and ensuring a consistent patron experience. This function is right for freshers who are enthusiastic about customer service and need to grow in a dynamic work environment. The Sutherland Walk-In Interview is a wonderful opportunity for freshers to begin their careers in customer support. With a sturdy emblem reputation, employee-excellent regulations, and growth opportunities, Sutherland is an extremely good place to build a long-term career.
Key Responsibilities
- Handling Customer Queries – Responding to patron calls, emails, and chats to offer accurate facts.
- Issue Resolution – Troubleshooting consumer issues and providing effective answers.
- Customer Satisfaction – Ensuring high levels of customer satisfaction via expert and courteous service.
- Documentation – Maintaining statistics of patron interactions and transactions.
- Product/Service Knowledge – Staying updated with company services and products to assist customers correctly.
- Meeting Targets – Achieving average performance metrics along with call handling time, decision price, and customer comment ratings.
- Escalation Handling – Redirecting complicated issues to the great departments, at the same time as essential.
Key Skills Required
- Excellent Communication – Strong verbal and written English communication competencies.
- Problem-Solving – Ability to investigate issues and provide quick resolutions.
- Customer-Centric Approach – Friendly and affected person’s thought-set towards clients.
- Multitasking – Capability to cope with multiple purchaser queries successfully.
- Basic Computer Knowledge – Familiarity with MS Office and customer service software program.
- Adaptability – Willingness to paintings in rotational shifts, along with night shifts if required.
Education and Qualifications
- Minimum Qualification: HSC (twelfth Pass) / Any Graduate
- Freshers Welcome: Candidates with 0-1 year of revel in in customer service (desired, but not obligatory).
- Language Proficiency: Good command over English and Hindi (additional nearby languages are a plus).
Experience Required
- Freshers can apply for this Sutherland Walk-In Interview.
- Candidates with as much as at least one year of experience in customer support, BPO, or telecalling could have an advantage.
Job Location
- Mumbai, Maharashtra
Benefits of Working at Sutherland
- Competitive Salary: Attractive beginning package deal of 2.Five-2.Seventy 5 LPA for freshers.
- Training & Development: Comprehensive onboarding and talent enhancement packages.
- Career Growth: Opportunities for promotions and function improvements based on performance.
- Work-Life Balance: Structured shifts and weekly offs to keep a healthy artwork-existence balance.
- Employee Benefits: Health coverage, paid leaves, and overall performance incentives.
- Global Exposure: Working with worldwide clients and gaining enterprise experience.
- Positive Work Culture: Supportive group environment and employee engagement sports activities.
How to Apply for Sutherland Walk-In Interview?
If you’re interested in this Job for Freshers, look at those steps:
- Walk-In Date: 24th July 2025
- Location: Sutherland Office, Mumbai (exact copy may be shared upon request)
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
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