Swiggy Customer Care Job: Are you searching for a worthwhile career opportunity with simply considered one of India’s leading food delivery services? Swiggy is presently hiring for the position of Key Account Manager II in Bengaluru. This feature is ideal for experts with three years of enjoy who’re trying to develop their careers in account management and customer care. In this blog, we will talk about the Swiggy Customer Care Job, the Key Account Manager II position, and the careers at Swiggy in detail.
- Role: Key Account Manager II
- Company: Swiggy
- Experience: 3 – 5 years
- Salary: Not Disclosed
- Location: Bengaluru
About Careers at Swiggy
Swiggy is India’s largest and most relied on meals transport platform, connecting thousands and thousands of customers with their preferred restaurants. Founded in 2014, Swiggy has revolutionized the meals delivery industry with its seamless eexperience, quick deliveries, and incredible customer support. The organization additionally gives Swiggy Instamart for grocery shipping and Swiggy Genie for pickup and drop-off services. With a robust presence in over 500 towns, Swiggy continues to enlarge its offerings and group of workers. The organisation values innovation, client satisfaction, and employee growth, making it one of the outstanding locations to paintings in India.
Job Description: Swiggy Customer Care Job
The Key Account Manager II at Swiggy plays a vital role in managing and nurturing relationships with key restaurant partners. This position guarantees that Swiggy’s partners acquire the first-rate assistance on an equal footing with driving organization growth and customer satisfaction. The Swiggy Customer Care Job for the Key Account Manager II is a notable opportunity for professionals trying to advance their careers in account management. With a sturdy emblem, popularity, employee-friendly pointers, and increased possibilities, careers at Swiggy are quite well-preferred.
Key Responsibilities
- Account Management – Build and maintain strong relationships with key restaurant partners to ensure lengthy-time period business growth.
- Business Growth – Identify opportunities to grow order volumes and income from cutting-edge partners.
- Performance Analysis – Monitor the companion’s overall performance metrics and provide actionable insights for improvement.
- Problem Resolution – Address associate concerns immediately and work with internal corporations to treat issues.
- Negotiation & Contracts – Handle settlement renewals, pricing negotiations, and promotional techniques.
- Market Trends – Stay up to date with business enterprise traits and competitor strategies to offer strategic tips.
- Collaboration – Work carefully with realistic corporations together with advertising and advertising, operations, and finance to execute companion tasks.
Key Skills Required
- Strong Communication – Excellent verbal and written communication skills to interact with partners and internal businesses.
- Negotiation Skills – Ability to negotiate offers and contracts efficiently.
- Analytical Thinking – Proficiency in studying information to make informed organizational choices.
- Customer-Centric Approach – A reputation for delivering super service to eating place companions.
- Problem-Solving – Quick decision-making and struggle-choice abilities.
- Team Collaboration – Ability to paintings with a couple of agencies to attain industrial employer dreams.
Education & Qualifications
- A bachelor’s degree in Business Administration, Marketing, or a related discipline is required.
- An MBA or equivalent postgraduate diploma is preferred; however, it is no longer mandatory.
- Certifications in account control or customer relationship manipulate (CRM) might be a delivered benefit.
Experience Required
- three-5 years of revel in in account control, enterprise development, or customer service roles.
- Prior experience in the food transport, e-commerce, or hospitality industry is a plus.
- Proven track record of handling key debts and driving revenue growth.
Job Location
This Key Account Manager II function is based completely in Bengaluru, Karnataka. Swiggy’s company office gives a dynamic paintings environment with opportunities for expert increase.
Benefits of Working at Swiggy
Competitive Salary: Attractive pay scale with performance-based total incentives.
Health Benefits: Comprehensive health insurance for employees and their households.
Work-Life Balance: Flexible work rules and remote working options (if relevant).
Learning & Development: Access to schooling packages and skill enhancement workshops.
Employee Discounts: Exclusive discounts on Swiggy orders and companion eating places.
Career Growth: Opportunities for promotions and characteristic advancements within the enterprise organisation.
Inclusive Work Culture: A diverse and inclusive place of business that encourages innovation.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
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