Field Service Engineer: Careers at Dell provide a global range of opportunities for experts looking to expand within the tech enterprise. If you are trying to find Jobs in the USA, especially within the subject of IT and customer service, the Field Service Engineer function at Dell is probably the right in shape. With an aggressive earnings range of $65,000 – $80 four 000 consistent with year, this position presents an awesome hazard to paintings with a global leader in technology solutions.
- Role: Field Service Engineer
- Company: Dell
- Location: Tennessee
- Salary: $65,000 – $84,000 a year
About Careers at Dell
Dell Technologies is a multinational business enterprise renowned for its innovation in hardware, software, and IT services. With a global presence, Dell is dedicated to driving virtual transformation and delivering current solutions to businesses and consumers. The agency fosters a subculture of collaboration, non-stop studying, and professional growth, making it a tremendous administrative center for formidable professionals.
Job Description: Field Service Engineer
As a Field Service Engineer at Dell, you may play a critical role in keeping and servicing Dell’s hardware and software products for business clients. You might be responsible for on-site online installations, renovation, and protection, ensuring the best performance and customer satisfaction. This function calls for technical information, trouble-fixing competencies, and the capacity to paintings independently in a fast-paced environment.
Key Responsibilities
- Perform on-web page setup, configuration, and troubleshooting of Dell hardware and software application products.
- Diagnose and clear up technical troubles related to servers, storage systems, networking gadgets, and other IT infrastructure.
- Provide incredible customer support by addressing customer problems and making sure to nicely address technical selection problems.
- Conduct preventive renovation and tool upgrades to improve overall performance and reliability.
- Document service sports activities, together with upkeep, replacements, and customer interactions, in the employer’s provider manipulate system.
- Collaborate with Dell’s technical manual groups and engineers to strengthen and remedy complicated troubles.
- Stay up to date with the modern Dell products, technologies, and enterprise-grade practices.
- Ensure compliance with Dell’s company rules, protection necessities, and regulatory requirements.
Key Skills Required
- Technical Proficiency: Strong knowledge of pc hardware, servers, storage systems, and networking.
- Problem-Solving Abilities: Ability to diagnose and troubleshoot technical troubles effectively.
- Customer Service Skills: Excellent communication and interpersonal talents to engage with clients professionally.
- Time Management: Capability to prioritize responsibilities and meet provider-stage agreements (SLAs).
- Adaptability: Willingness to journey to client places and work in dynamic environments.
- Attention to Detail: Precision in managing touchy devices and documenting provider activities.
Education and Qualifications
- A bachelor’s diploma in Computer Science, Information Technology, Electronics Engineering, or a related field is desired.
- Relevant certifications, together with CompTIA A+, Dell EMC Proven Professional, or Cisco CCNA, are probably an advantage.
- Prior experience in IT guide, issue provider, or hardware upkeep is enormously beneficial.
- Minimum of 2-three years of experience in regional company engineering, IT assistance, or hardware renovation.
- Hands-on revel in with Dell products (servers, storage, networking) is a plus.
- Familiarity with operating structures (Windows, Linux) and organisation IT environments.
Job Location
This Field Service Engineer position is based in Tennessee, USA. Candidates must be inclined to travel to client websites within the location as needed.
Benefits of Working at Dell
Competitive Salary: Earn between $65,000 – $eighty four,000 in line with year, based on enjoy and qualifications.
Health & Wellness: Medical, dental, and vision insurance, collectively with well-being applications.
Career Development: Access to education programs, certifications, and mentorship opportunities.
Work-Life Balance: Flexible work arrangements, paid days without work, and employee help packages.
Retirement Plans: 401(k) matching and economic planning property.
Employee Discounts: Exclusive reductions on Dell products and services.
Inclusive Culture: A diverse and inclusive workplace that values innovation and teamwork.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
To get early access to updates about similar opportunities, join Opportunity Track on WhatsApp, Telegram, Google News, LinkedIn, YouTube, Facebook, Instagram, or Twitter.