Easy Jobs for Freshers: Are you a fresher searching for easy jobs for freshers within the IT sector? Wipro, one of India’s foremost IT organizations, is conducting a walk-in interview in Bengaluru on 4th July 2025 for the position of Service Desk Analyst. This is a remarkable opportunity for applicants with zero–four years of experience to kickstart their careers in a reputed organization.
- Role: Service Desk Analyst
- Company: Wipro
- Experience: 0 – 4 years
- Salary: Not Disclosed
- Location: Bengaluru
About Careers at Wipro
Wipro Limited is a global leader in IT, consulting, and business enterprise approach services. With over seven years of experience, Wipro has installed itself as a reliable partner for digital transformation, cloud computing, cybersecurity, and AI-pushed solutions. The agency operates in more than 60 international locations, serving clients throughout numerous industries, which encompass healthcare, finance, retail, and telecommunications. Wipro is noted for its excellent employee-employee balance, learning opportunities, and career growth. For freshers, it gives a setup training software program and hands-on experience in IT resources, making it one of the great locations to start a career.
Job Description: Service Desk Analyst
The Service Desk Analyst characteristic at Wipro is an get right of entry to-degree position that includes providing technical beneficial useful resource to customers and employees. The way in enormous revolves spherical troubleshooting IT issues, coping with company requests, and ensuring clean IT operations. For freshers looking for smooth jobs for freshers, the Service Desk Analyst position at Wipro is a fantastic opportunity to go into the IT industry. With a sturdy focus on careers at Wipro, the company guarantees talent development, workplace safety, and a worthwhile work environment.
Key Responsibilities
- Technical Support – Provide first-level IT assistance through cellphone, email, or chat to remedy technical issues.
- Incident Management – Log, music, and remedy IT incidents using a ticketing device like ServiceNow or Remedy.
- User Assistance – Assist employees or customers with password resets, software installations, and device get entry to.
- Troubleshooting – Diagnose and remedy hardware, software, and network-related problems.
- Documentation – Maintain correct information of troubles, answers, and issuer requests.
- Escalation Handling – Forward complicated problems to better-level manual groups, whilst critical.
- Compliance & Security – Follow IT protection tips and make certain information.
- Customer Service – Deliver awesome customer support with the aid of retaining professionalism and prompt responses.
Key Skills Required
- Basic IT Knowledge – Understanding of going for walks structures (Windows, macOS), software programs, and hardware.
- Communication Skills – Strong verbal and written communication skills to interact with users correctly.
- Problem-Solving – Ability to analyze problems and provide quick resolutions.
- Customer-Centric Approach – Patience and empathy at the same time as dealing with existing customers.
- Technical Proficiency – Familiarity with IT helpdesk devices like ServiceNow, BMC Remedy, or Zendesk.
- Multitasking – Capability to address more than one ticket and prioritize tasks effectively.
Education and Qualifications
- Educational Background: A bachelor’s diploma in Computer Science, IT, BCA, B.Sc (IT), or related fields is desired.
- Certifications (Optional): Certifications like ITIL Foundation, CompTIA A+, or Microsoft Fundamentals can be an added gain.
- Experience: 0–four years of enjoy in IT manual or a comparable position. Freshers with relevant schooling or internships are also recommended to apply.
Job Location
The project is primarily based in Bengaluru, India’s IT hub, acknowledged for its thriving tech companies and splendid job opportunities. Wipro’s workplaces in Bengaluru provide a dynamic artwork environment with get proper of entry to to modern era.
Benefits of Working at Wipro as a Service Desk Analyst
Career Growth: Wipro offers primarily training packages and certifications to help employees upskill.
Global Exposure: Opportunity to paintings with international clients and tasks.
Work-Life Balance: Flexible painting tips and supportive management.
Competitive Salary: Attractive pay scales with regular, normal, and long-term performance-based incentives.
Health Benefits: Medical coverage and nicely being packages for employees.
Learning & Development: Access to Wipro’s getting-to-know-you structures and capability enhancement courses.
Employee Engagement: Team-constructing sports activities, hackathons, and cultural occasions.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
To get early access to updates about similar opportunities, join Opportunity Track on WhatsApp, Telegram, Google News, LinkedIn, YouTube, Facebook, Instagram, or Twitter.