Customer Service Representative Intern: When it comes to launching a successful career in customer support, internship opportunities can make an effective impact. One such opportunity is the Customer Service Representative Intern position at Spectrum, a chief connectivity organisation within the United States. This Summer internship offers hands-on experience, exposure to actual global artwork environments, and the opportunity to be a part of a growing corporation that values expertise and innovation.
- Role: Customer Service Representative
- Location: Queens, New York, United States
- Work Type: Internship
- Company: Spectrum
About Careers at Spectrum
Spectrum, an emblem of Charter Communications, is a major participant in the telecommunications industry, offering services that include cable television, internet, cellphone, and wireless services. With operations in over forty states, Careers at Spectrum serves more than 32 million clients throughout the United States. Known for its strong determination to customer satisfaction and continuous improvement, Spectrum gives sturdy education, professional boom, and a way of life of inclusiveness.
Job Description: Customer Service Representative Intern
Spectrum is currently searching for energetic and prompted individuals to enroll in their team as Customer Service Representative Intern in Queens, New York. This position is right for college students or brand new graduates trying to gain realistic experience in customer engagement, problem-solving, and communications within a fast-paced, provider-oriented environment. Interns will paintings closely with experienced representatives, organization leads, and bosses to understand and contribute to the delivery of excellent customer service. From managing inquiries to resolving carrier-related issues, this internship prepares applicants to reach eachaccess diplomaa and superior roles in customer service.
Key Responsibilities
- Handling inbound client inquiries regarding Spectrum offerings.
- Resolving issues related to billing, provider disruptions, device, and account control.
- Providing splendid customer support professionally and courteously.
- Learning to navigate Spectrum’s inner structures to tune consumer interactions.
- Assisting full-time representatives with technique upgrades and daily responsibilities.
- Participating in education classes and shadowing skilled personnel.
- Documenting purchaser interactions and following up on unresolved instances.
- This internship function plays a crucial role in delivering the extensive requirements that define Spectrum career possibilities.
Required Skills and Competencies
- Strong verbal and written communication abilities.
- A purchaser-first mindset and a passion for assisting people.
- Problem-solving and battle-decision skills.
- Basic computer skills and the ability to research new structures quickly
- Professionalism, reliability, and a powerful mindset.
- These talents are important for both short-time period fulfillment as an intern and long-time period growth internal Spectrum’s profession environment.
Education and Qualifications
- Currently enrolled in a partner’s or bachelor’s diploma in software (ideally in Communications, Business, or a related discipline).
- Minimum GPA of 3. Ze ro is desired.
- Authorization to work in the United States without sponsorship.
- This position is ideal for university students seeking summer internships that provide actual pay and practical training.
Experience Requirements
No in experience revel in is required, no matter the reality that previous part-time or volunteer experience in customer support, retail, or call centers can be considered a plus. Spectrum offers complete education to make sure all interns are properly organized for his or her roles.
Job Location
- Location: Queens, New York, United States
- Work Setting: On-site at a Spectrum facility
- Schedule: Summer 2025, full-time internship
- This vibrant area presents a unique possibility for artwork in a numerous and dynamic marketplace.
Benefits of Working at Spectrum
- Paid internship with aggressive hourly pay.
- Hands-on training and mentorship from corporation specialists.
- Opportunity to work in a real international agency environment.
- Networking, sport, and career improvement workshops.
- Potential pathway to finish-time employment after commencement.
- Exposure to Spectrum’s organisation subculture and notable practices.
- Access to employee resource companies and internal communities.
How To Apply: Click On the Apply Link Below⇓
Apply Now, Here
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