Customer Service Representative Job: Are you seeking out a stable, growth-oriented, and flexible career possibility? If so, Remote Jobs at Concentrix provide a golden chance to assemble a successful career proper from the consolation of your property. One of the standout openings presently to be had is the Customer Service Representative Job in the healthcare place. This is a Full-time Job wherein you can make a significant effect, help clients with empathy, and thrive in a worldwide company that honestly values its personnel.
- Role: Customer Service Representative-Remote (Healthcare)
- Home, KS
- Work Type: Remote
- Work Type: Full-time
- Company: Concentrix
About Remote Jobs at Concentrix
Concentrix is a global leader in purchaser revel in (CX) offerings and technology, targeted on assisting producers deliver super research. With over 440,000 personnel globally and operations in more than 40 global places, Concentrix partners with many of the world’s brilliant producers in industries like healthcare, technology, economic offerings, and retail. The organization sticks out for its worker-first lifestyle, non-stop innovation, and robust art work-from-domestic ecosystem, making Remote Jobs at Concentrix specifically appealing for those on the lookout for art work-life stability and profession growth.
Job Description: Customer Service Representative Job
The Customer Service Representative Job at Concentrix entails assisting participants and companies in navigating healthcare plans, resolving claims or policy-associated problems, and offering empathetic support. You’ll be the primary point of contact, providing awesome service while adhering to privacy and compliance standards. This characteristic is right for people obsessed with helping others and committed to turning in excellence.
Responsibilities
- Handle inbound client inquiries via phone, chat, or electronic mail.
- Provide accurate and timely statistics regarding healthcare plans, claims, and billing.
- Resolve problems correctly and supply a boost to complicated problems in equal time as wanted.
- Document patron interactions following business enterprise requirements.
- Follow HIPAA tips and hold confidentiality of affected person information.
- Meet overall performance metrics together with accuracy and get in touch with managing time.
- Collaborate with crew leads and manual personnel to make certain splendid provider delivery.
Key Skills Required
- Excellent communication and interpersonal capabilities.
- Strong problem-fixing and energetic listening competencies.
- Familiarity with healthcare terminology (desired; however,r now not required).
- Ability to multitask throughout systems and conversations.
- High emotional intelligence and endurance while supporting various populations.
- Basic laptop talent and the capability to have a look at new software program software rapid.
Education & Qualifications
- High School Diploma or GED required.
- Associate’s or Bachelor’s degree in any field is a plus.
- Training in healthcare or customer support is strong.
- Certification in HIPAA compliance or comparable regions can be taken into consideration an asset.
Experience Required
- 1–2 years of experience in customer support, ideally in the healthcare or insurance organization.
- Previous far flung artwork revel in is beneficial.
- Experience using CRM or helpdesk software is a plus.
Job Location
- Location: Remote (Home, Kansas-primarily based absolutely candidates preferred, however the function may be open to different U.S. Places).
- Mode: 100% Work-from-Home.
- The availability of Remote Jobs at Concentrix allows personnel to artwork securely and productively at the same time as maintaining a healthful paintings-life stability.
Benefits of Working at Concentrix
- Competitive Salary primarily based mostly on enjoy and location.
- Work-from-Home Flexibility to cast off travel pressure.
- Health Insurance consisting of scientific, dental, and vision plans.
- Paid Training to ensure you are completely prepared to achieve success.
- 401(adequate) Retirement Plan with employer contributions.
- Performance Bonuses and incentive programs.
- Career Development Support through education and mentorship.
- Employee Wellness Programs promoting highbrow and bodily properly-being.
- Inclusive Work Culture that embraces range and recognize.
- Internal Mobility Opportunities for prolonged-term professional development.
Apply these days for this Full-time Customer Service Representative Job and find out why Remote Jobs at Concentrix are some of the maximum depended on and worthwhile art work-from-home possibilities inside the organisation. Your future starts offevolved right here!
How To Apply: Click On The Apply Link below⇓
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