Customer Success Account Manager Job: The Microsoft Hybrid Jobs in Bengaluru provide exceptional career possibilities for experts obsessed with patron success and virtual transformation. The Customer Success Account Manager Job is right for people with strong analytical, technical, and interpersonal talents. If you are trying to grow your profession with a global technology leader, practice these days for this hybrid complete-time position in Bengaluru.
- Role: Customer Success Account Manager
- Location: Bengaluru, Karnataka, India
- Work Type: Hybrid, Full-time
- Company: Microsoft
- Salary: Not Disclosed
Microsoft Hybrid Jobs
Microsoft, a global technology leader, is renowned for its progressive software application, cloud computing solutions, and digital transformation services. As one of the international’s maximum treasured groups, Microsoft constantly invests in modern era to empower groups and people alike. With a strong presence in India, Microsoft gives numerous profession opportunities, together with hybrid roles that provide flexibility and boom.
Job Description: Customer Success Account Manager Job
The Customer Success Account Manager Job at Microsoft plays a crucial role in ensuring consumer pride and company fulfillment. This role consists of taking part with customers to maximize the price of Microsoft solutions, supplying strategic steering, and fostering lengthy-term partnerships. If you are searching for Microsoft Hybrid Jobs in Bengaluru, the Customer Success Account Manager Job is a first-rate opportunity for professionals in search of to pressure consumer engagement and virtual transformation. This full-time function offers a hybrid paintings surroundings, blending far flung and on-website online collaboration.
Responsibilities
- Serves as a depended on manual to agency clients, understanding their organisation’s wishes and desires.
- Drive customer engagement and adoption of Microsoft solutions, which include Azure, Microsoft 365, and Dynamics 365.
- Develop and execute success plans that enhance purchaser experience and pride.
- Identify and mitigate risks that could impact consumer fulfillment.
- Collaborate with inner companies, together with sales, help, and product development, to ensure seamless client research.
- Analyze consumer records and feedback to offer insights and guidelines.
- Lead strategic tasks to decorate virtual transformation for clients.
- Monitor consumer usage developments and proactively deal with challenges.
- Provided training and support to customers on Microsoft products and services.
- Manage a couple of consumer debts even as preserving high issuer excellent.
Key Skills Required
- Strong consumer courting control and interpersonal competencies.
- Expertise in cloud computing, SaaS, and business enterprise software program answers.
- Excellent conversation and presentation competencies.
- Data evaluation and problem-solving talents.
- Ability to paint collaboratively in hybrid work surroundings.
- Project management and strategic planning capabilities.
- Proficiency in Microsoft technology, along with Azure, Microsoft 365, and Dynamics 365.
- Ability to energy digital transformation and innovation.
- Negotiation and warfare resolution talents.
- Adaptability and a consumer-first mindset.
Education and Qualifications
- Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a associated location.
- A Master’s diploma (MBA) is favored but no longer compulsory.
- Certification in the Microsoft era (Azure, Microsoft 365, Dynamics 365) is an introduced gain.
- Additional certifications in purchaser achievement control or cloud computing are useful.
Experience Required
- five+ years of enjoy in purchaser achievement, account management, or a related discipline.
- Experience running with organisation clients and managing huge debts.
- Hands-on experience with cloud structures and digital transformation initiatives.
- Proven tune report in riding consumer engagement and delight.
- Experience working in a hybrid or a long way flung environment.
Job Location
- Bengaluru, Karnataka, India
- Hybrid characteristics permit flexibility to work remotely and on-site.
Benefits of Working at Microsoft
Competitive Salary: Attractive pay applications with overall performance-based absolutely incentives.
Hybrid Work Environment: Flexibility to work remotely and collaborate on-website online.
Career Growth: Opportunities for promotions and expert improvement.
Learning & Development: Access to worldwide-elegance schooling packages and certifications.
Work-Life Balance: Support for employee properly-being and flexible artwork hours.
Health & Wellness: Comprehensive medical insurance and well-being initiatives.
Global Exposure: Work with international clients and pass-beneficial teams.
Diversity & Inclusion: A place of business that values innovation and teamwork.
Job Security: A solid and decent organization with a strong marketplace presence.
Employee Perks: Discounts on Microsoft merchandise and admission to the modern-day era.