Infosys Walk In Drive at Bangalore, Join us for a stroll-in force for the “Semi Voice – Order Management” role at Infosys BPM Ltd. On August 12, 2024, in Bangalore. We invite candidates with 1 to 4 years of enjoyment within the Quote to Cash domain. Please bring copies of your updated resume, a face mask, picture ID proofs, and unique training documents. The interview will take region at Infosys BPM Limited, JP Nagar, from 09:30 AM to 12:30 PM. Ensure you check in your application preceding to attending. Don’t leave out this opportunity to boost your profession with Infosys!
Role: Semi voice -Order Management
Company: Infosys BPM
Experience: 1 – 4 years
Salary: Not Disclosed
Location: Bengaluru
Time and Venue
12th August, 9.30 AM – 12.30 PM
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre
Infosys Walk In Drive at Bangalore
Infosys BPM Ltd., a subsidiary of Infosys Limited, is a global chief in business agency procedure control. Established in 2002, it gives integrated and transformative services across forty-two delivery facilities in 16 worldwide places, specializing in improving stakeholder enjoyment and enabling clients to navigate their digital journey efficiently(Infosys Walk In Drive at Bangalore).
Semi voice -Order Management
Infosys BPM Ltd. Invites you to participate in a walk-in pressure for the placement of “Semi Voice – Order Management” on August 12, 2024, in Bangalore. This is a unique threat for specialists with 1. Five to 4 years of experience within the Quote to Cash region to sign up for a first-rate international enterprise way control corporation.
Venue:
Infosys BPM Limited
#785, Ground Floor Axis Sai Jyoti
fifteenth Cross a hundred Feet Road, Sarakki, 1st Phase
J P Nagar, Bengaluru, Karnataka 560078
Landmark: Near Sindhoor Convention Centre
Note: There isn’t always any candidate parking facility to be had in the recruitment center area.
What to Bring:
- Candidates are required to hold the following documents at the venue:
- Two gadgets of updated CVs (difficult replica)
- Face mask
- Any picture identification proofs (PAN Card, Driving License, Voter ID card, Passport)
- Original training documents for verification (tenth, twelfth, Graduation – including semester-clever mark sheets, CMM, provisional, and original diploma)
Role Purpose:
- As a Senior Process Executive/Process Specialist, you will be answerable for:
- Processing transactions acquired from customers and partners.
- Handling partner calls and chats, and presenting resolutions to queries.
- Ensuring requests are managed inside agreed Service Level Agreements (SLAs) and maintaining awesome necessities.
- Engaging with clients to recognize their needs and translating those into artwork necessities for clients.
- Maintaining possession and responsibility for all requests.
- Collaborating with cross-useful businesses to advantage a hit client results.
Required Skill Set:
- Education: Graduate/Postgraduate in Arts or Commerce
- Experience: 1-2 years inside the Quote to Cash domain
Professional Competencies:
Client Centricity and Metric Management: Understanding of criticism coping with techniques and escalation protocols. Awareness of consumer industrial business enterprise and key strategies.
Quality and Knowledge Management: Familiarity with sizable operating techniques and the capability to illustrate a simple understanding of audit plans.
SLAs and Performance Management: Understanding of facts elements, which incorporates transactional info and SLA parameters.
Behavioral Competencies:
Customer Orientation: Strong capacity to recognize purchaser wishes and construct credibility, together with dealing with tough conditions with empathy.
High Impact Communication: Proficient in both written and verbal English for business agency communication, established in ideas and language.
Analytical Ability: Capability to interrupt issues, observe to be had solutions, and successfully cope with issues.
Additional Requirements:
- Flexibility to artwork in shifts, such as weekends and extended hours all through month-ends, quarters, or yr-ends.
- Basic working understanding of ERP structures (Oracle/SAP).
Good to Have Skills:
- Understanding of pleasant ideas.
- Experience in direct patron handling.
- Technical competency in computer capabilities and intermediate to superior MS Office abilities, in particular in MS Excel (v-research, pivot tables, formula).
- Benefits of Working at Infosys BPM
Career Development Opportunities:
Infosys BPM offers a hooked-up career path with adequate possibilities for professional growth and advancement within the corporation. Employees can decorate their competencies through non-stop getting-to-know and development applications.
Global Exposure and Diversity:
As a leading global enterprise, Infosys presents a culturally diverse painting, permitting employees to collaborate with colleagues from several backgrounds and nationalities.
Comprehensive Training and Skill Development:
Employees have access to sizable training packages designed to equip them with the vital competencies for their roles, which include technical schooling and easy skills improvement.
Health and Wellness Initiatives:
Infosys places a strong emphasis on worker well-being, providing health projects, fitness programs, and intellectual health belongings to ensure a wholesome existence balance.
Flexible Work Arrangements:
The enterprise helps flexibility in artwork hours and arrangements, selling paintings-life balance and accommodating the numerous needs of its employees.
Benefits of Infosys Walk In Drive at Bangalore
Career Development Opportunities:
Infosys BPM gives a hooked-up career direction with enough opportunities for professional growth and development inside the organization. Employees can enhance their competencies through non-stop mastering and improvement programs.
Global Exposure and Diversity:
As a first-rate global commercial enterprise organization, Infosys offers culturally various painting surroundings, allowing employees to collaborate with colleagues from numerous backgrounds and nationalities.
Comprehensive Training and Skill Development:
Employees have to get proper access to to full-size training packages designed to equip them with the important abilties for his or her roles, on the side of technical training and gentle talent development.
Health and Wellness Initiatives:
Infosys locations a strong emphasis on employee well-being, offering fitness obligations, properly being programs, and intellectual health property to ensure a healthy work-life balance.
Flexible Work Arrangements:
The business enterprise helps flexibility in artwork hours and preparations, selling paintings-life balance and accommodating the numerous desires of its employees.
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